Where We Deliver

Quarter Lab currently delivers within the United Arab Emirates only.

Orders with a delivery address outside the UAE are not currently supported through our online checkout.

Order Preparation

Many Quarter Lab products are made, printed or prepared after an order is placed.

Preparation time may vary depending on the product, customisation options, order quantity and current production workload.

Any estimated preparation or delivery information shown on the product page or during checkout should be treated as an estimate rather than a guaranteed delivery date.

Shipping Charges

Applicable delivery charges will be shown during checkout before payment or order confirmation.

Shipping rates may vary depending on the delivery area, package size, order value or delivery service used.

Delivery Information

Customers are responsible for providing complete and accurate delivery information when placing an order.

• Full recipient name
• Valid UAE mobile number
• Complete delivery location and address
• Any useful building, villa or delivery instructions

Incorrect or incomplete delivery information may result in delays or additional delivery attempts.

Delivery Delays

We aim to prepare and dispatch orders as efficiently as possible. However, occasional delays may occur due to high order volume, production requirements, courier delays, weather, public holidays or other circumstances outside our direct control.

If a significant issue affects your order, we will make reasonable efforts to provide an update.

Failed Delivery Attempts

If a delivery cannot be completed because the recipient is unavailable, cannot be reached, or the supplied address is incorrect, the courier may arrange another delivery attempt.

Additional courier or redelivery charges may apply where applicable.

Damaged Packages

If your order arrives visibly damaged, please take clear photos of the packaging and product as soon as possible and contact Quarter Lab through our Contact page.

Keep the original packaging until the issue has been reviewed, as photos or packaging may be required when assessing courier damage.

Order Tracking

Where tracking is available from the selected courier, tracking information may be provided after dispatch.

Availability of live tracking depends on the delivery service used for the order.